Frequently asked questions

We only work with solvent applicants. This is what Geneva property managers (régies) and landlords require, and it is what allows us to put your application forward with a real chance of success. In practice:

• no debt enforcement (poursuites) or certificate of unpaid debts on your debt record extract;
• a gross monthly income of at least 3 times the rent (charges included);
• a stable professional situation (employment contract, employer's letter or documented self-employed income);
• a valid identity document and, for foreign nationals, a Swiss residence permit.

Not for the moment. With ongoing debt enforcement or a certificate of unpaid debts, property managers reject almost all applications, and we do not want you to waste time or money.

As soon as your record is clear again, get back in touch: we will start your search with a strong application.

Several options are usually accepted by property managers, depending on the property:

• a joint guarantor living in Switzerland, with sufficient income and no debt records;
• a flatshare or co-signatory on the lease, whose income is added to yours;
• adjusting your budget to target a rent that matches your income.

We review your situation with you before starting the search, so we aim right from the start.

Your profile meets the requirements but a document is still missing (for example a recent debt record extract or an employer's letter). Tick “Almost”: we tell you what is missing and the search starts as soon as your file is complete.

To apply for a property, prepare:

• a copy of your ID card or passport, and your residence permit if you are a foreign national;
• your last three payslips or an employer's letter stating your gross monthly salary (self-employed: latest tax return and proof of income);
• a debt record extract (extrait du registre des poursuites) less than 3 months old.

Depending on the property, the property manager may ask for other documents (personal liability insurance certificate, letter from your current landlord…). We will let you know in advance.

From the debt enforcement office (office des poursuites) of your canton of residence. In most cantons, including Geneva, you can request it online. Plan ahead: it must be less than 3 months old when you apply.

Yes, this is standard in Switzerland. For a home, the deposit cannot exceed 3 months' rent. It is paid into a blocked bank account in your name, or replaced by a guarantee from a specialised company. You get it back at the end of the lease, once the move-out inspection is settled.

We take care of your search from start to finish:

• we review your file and help you complete it so it is ready to send;
• we suggest properties that truly match your criteria, including off-market apartments that are not listed on the major portals;
• we organise the viewings;
• we send your complete file to the property manager or landlord and follow up on your application until you get an answer.

• Off-market properties: apartments offered before, or without, being published on the major portals.
• A ready-to-send file: complete and checked, it goes out the same day you like a property.
• One single contact person who knows your search, your criteria and your file.
• First to know: with the search form, you get priority notice of new opportunities that match.
• No financial risk: no registration fees, you only pay if you are granted the lease.

Registration and the search are free. A commission is due only if you are granted the lease of an apartment found with us. The amount is communicated and confirmed in writing before the search starts: no surprises.

It mostly depends on your budget, the area you want and the size of the apartment: the Geneva market is very tight. The clearer your criteria and the more complete your file, the faster we can be. We give you a realistic estimate from our first conversation.

On the GEPOSTULE page: enter your details and the property reference, and attach your three documents. We check your file and send it to the property manager.

Yes. We also support people relocating to Geneva, in English or French, and explain what property managers expect from a Swiss rental application.

Your documents are used only for your search and your applications. They are stored securely in Switzerland, accessible only to the GE-Loue team, and deleted when no longer needed. Details are in our privacy policy.

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